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The items offered in our stores are supported by the best sports signatures.
More than 30 years in selling sporting goods back to us.
Offering the highest quality and the best guarantee is our commitment to our customers.
The deadline to apply for the refund is 15 calendar days from receipt of the order by the customer.
To begin the process of exchange or refund the customer must send an email to arin@esportsarin.com or call our phone number to the Customer 964 460 156 indicated in the latter case the reason for it and an account code flow where we can make a transfer to them, and if changes need to find the item you want (make, brand, size, color, etc.)..
Any product you wish to change or return is always made with the original packaging and labels intact, properly packaged in its original box and properly protected. Return the item to be found in the state in which it was received, which will be determined by our experts.
Shall not be refunded or exchange items or custom silkscreen.
If the order were returned to home because the carrier could not deliver the goods (by negligence of it) to the recipient, our company will bear the cost of the first sites.
In the event that the carrier had operated correctly, Arin Esports will not take over the sites. If we had become the order before sending it, will be refunded the amount of the item (s) would have on the order, but not the shipping costs.
If the return or exchange is due to an error on our part as far as shipping is concerned, Arin Esports send their shipment to remove the package to a place (which will be in the same location where the package was received, the client must specify in the message and point 2). Obviously, Arin Sports is responsible for all costs of the return and subsequent shipment of the order if the correct change.
Upon receiving the package, it will confirm the status of the product and actually it was a negligence on our part and we will proceed to send the new product in the event of a change and return the money in the event of removal within the 7 business days following its receipt in our warehouse. The return of the money was paid to the customer by bank transfer to your account number.
If sending is successful for us and the exchange or refund is due to personal reasons of the client the processing of changes will be different from that of returns.
In the latter case is the client who will assume all shipping costs arising from the first shipment and return later. To make an exchange or refund the customer must send us the product to the address listed at the end of this point. Upon receiving the package, it will confirm the status of the product and will proceed to send the new product in the event of a change and give the money back in case of return within the next 7 days upon receipt. The return of the money was paid to the customer by bank transfer to your account number.
The address to which we must reach the product is:
ARIN ESPORTS S.A.
C / Cristo del Mar, 169
12580 Benicarló
Castellon (Spain)
To make your return, please contact us.
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